Client Story
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Industry
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“This client presented one of our largest challenge to date. In order to fulfill our promise to deliver a sustainable solution, we offered many different ideas until they were satisfied. Only then did we implement a new system.”
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Key Challenges
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Solutions
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Key Benefits
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Thibaut, being without an online platform to accept online orders, was at an inherent disadvantage compared to its competitors. Not only was taking orders by phone time consuming, it also led to increased costs without any added benefits. A recent study by the Enterprise Application Group (EAG) showed that a company that conducts business manually, rather than electronically, can spend 10,000 working hours per year on such tasks. No longer wanting to remain miles behind their competitors, Thibaut wisely turned to Judith Solution’s to help transform the way they did business.
Thibaut needed an accurate and timely solution that would take orders online which allowed its employees to focus on other tasks. The solution was connecting a modern AS 400 system to their Thibaut’s website as well as connecting it to online merchant providers. After the installation of the new platform, 90% of their orders were taken through the website. This drastically reduced the amount of hours per week dedicated to taking orders by telephone.
Thibaut needed an accurate and timely solution that would take orders online which allowed its employees to focus on other tasks. The solution was connecting a modern AS 400 system to their Thibaut’s website as well as connecting it to online merchant providers. After the installation of the new platform, 90% of their orders were taken through the website. This drastically reduced the amount of hours per week dedicated to taking orders by telephone.